TYPE:ServiceMODEL:ID.4YEAR:2021
100% perfect professionalism.
Average Score (287 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Tracy VW always delivers. Jorge has been extremely helpful and making sure we are happy with our decisions, he has us become a part of the VW family with ease. The whole team is very friendly and professional. This is our third car we just purchased, and we will be back. Thank you
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
TYPE:ServiceMODEL:Golf RYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2022
Tracy Volkswagen is a rare find a dealership that's family owned. All employees iare extremely friendly.friendly. the service advisor is very assisting pleasant and keeps you updated on you car being serviced. The showroom is state of the art and a pleasure to do business with Tracy Volkswagen
TYPE:ServiceMODEL:AtlasYEAR:2023
Customer service is always great. Everyone is very friendly and checks-in to see if you need anything. You get updated during your time (if you are waiting).
TYPE:ServiceMODEL:ID.4YEAR:2024
The team at Tracy got everything done right and on-time. That included a last-minute ask for a repair that required a part. The service advisor communicated throughout the process.
TYPE:ServiceMODEL:AtlasYEAR:2025
Christine and Devin are the best! They’re so nice and they keep updated as to what’s going on the whole time!