Average Score (279 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

279 Ratings

4.9 Average

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  • Stephanie C.04-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Vijay D.04-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    You guys are the best

  • David M.04-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    I always appreciate Tracy’s maintenance team. Excellent work done in a timely fashion.

  • David W.04-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Everyone did a great job. It was a fast check in, and the loaner car was ready and waiting for me to leave on time. My car was ready well before closing so it was easy to get back on time.

  • Laura S.04-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Jorge did a wonderful job answering my questions and helping me with the process.

  • Atanas A.04-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • John S.04-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Great salesman, no pressure and took the time to explain all our options.

  • Margaret F.03-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Chris was able to get me in quickly to Address an issue that arose with my vehicle inspection.

  • Francisco N.03-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Chris (in service) was pleasant and kept us informed all along the way.

  • Laura T.03-30-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Tracy makes every part of the car buying or leasing easy. They are efficient with my time, accommodating with my schedule, making the customer experience amazing.