Average Score (279 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

279 Ratings

4.9 Average

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  • James G.03-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    excellent service and very nice people to deal with

  • Christine S.03-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Friendly, knowledgeable, and courteous staff, appointment started on time, and I did not have to wait too long for my car to be serviced.

  • Ian O.03-26-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Highly recommend the team at Tracy! This is my 3rd VW with them!

  • Mariellen S.03-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Robert L.03-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Chris, the service advisor, kept me informed on cost and time for the service.

  • Paul C.03-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Shaun O.03-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great customer service when dropping off and picking up my car.

  • William H.03-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    All staff are knowledgeable, professional, friendly and efficient.

  • Kerry K.03-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Chantal S.03-17-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Great team efficient and accomodating!