Average Score (279 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

279 Ratings

4.9 Average

Models
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  • Jennifer P.03-17-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Hannah G.03-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Janine A.03-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Chris is the best. Honest and understanding.

  • Elisabeth R.03-15-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Phil is great, easy to work with, knowledgeable, friendly goes above and beyond.

  • Kenneth F.03-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Jeanne C.03-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Everyone at Tracy VW has been extremely helpful, quick to get things done and it was such a pleasure working with everyone from sales to the service department! We are so happy to be a part of your VW family!

  • James R.03-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    best service ever!!!

  • Kathleen H.03-11-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Excellent service and knowledgeable, helpful sales. Refreshing experience, third time buyer very happy with process and support.

  • Vijay D.03-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Steve is the best. It’s our 3rd from him

  • Elizabeth M.03-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Overall the staff was helpful and polite.