Average Score (279 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

279 Ratings

4.9 Average

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  • John K.09-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Service was complete and well done. Only complaint is that it has happened more than once that I dropped off early, hoping to get car done by 5 and then received call at 4 saying that car is not yet in the shop yet, will have to be the next day.

  • James G.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025

  • Donna P.09-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • David D.09-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    100% perfect professionalism.

  • Clayton W.09-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Tracy VW always delivers. Jorge has been extremely helpful and making sure we are happy with our decisions, he has us become a part of the VW family with ease. The whole team is very friendly and professional. This is our third car we just purchased, and we will be back. Thank you

  • Paul M.09-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Wayne C.09-16-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Kathleen M.09-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Michael K.09-15-2025

    TYPE:ServiceMODEL:Golf RYEAR:2019

  • Ronald P.09-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Tracy Volkswagen is a rare find a dealership that's family owned. All employees iare extremely friendly.friendly. the service advisor is very assisting pleasant and keeps you updated on you car being serviced. The showroom is state of the art and a pleasure to do business with Tracy Volkswagen