Average Score (287 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

287 Ratings

4.9 Average

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  • Angela C.09-08-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    I chose this rating because Christine in the Serve Department is the kindest, patient, and understanding person. There are very few people like her in this world.

  • Eric B.09-08-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    I can't add anything, the process was efficient and smooth. To a person at this dealership, I have had nothing but friendly, professional support and service.

  • Kd M.09-06-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Nate and the team are awesome. Really worked hard to make this deal happen

  • Emily K.09-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • James G.09-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Betsy A.09-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • James L.09-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The Service team is the absolute best!!! There is a reason why our family returns to Tracy VW year after year!!!

  • Jeanne C.09-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Robert P.08-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The appointment process was seamless. The drop off was super easy, the communication was great, the car was ready when they said... Perfect!!

  • Sally A.08-31-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Very attentive and knowledgeable and great attitude