Average Score (279 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

279 Ratings

4.9 Average

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  • Kathleen M.02-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Making an appointment for car service was very easy and the drop off was seamless. My car was ready within a few hours, and everything was taken care of as requested. Perfect experience.

  • Jodi J.02-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Christine Lehrer is always pleasant and friendly. The text updates are appreciated.

  • Michael K.02-17-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Kd M.02-17-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

    Chris and the whole service department staff are wonderful.

  • Kevin O.02-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Very easy to work with, worked quickly, kept me well informed.

  • Elizabeth W.02-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everything went smoothly. No surprises no delays. Chris in the service department was accommodating And pleasant. She she suggested a tire rotation which I hadn’t even thought of but of course made great sense. She’s A plus to your team as are your mechanics. Thank you.

  • Suzan G.02-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Christine does a great job!

  • Richard C.02-05-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Robert H.02-05-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Christine S.02-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Staff is friendly, helpful, and knowledgeable.