Average Score (279 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

279 Ratings

4.9 Average

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  • Keith S.02-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Chris makes the process very easy. Her follow up is great and she answers questions in a very timely manner. Chris also goes above and beyond to accommodate logistical challenges with travel.

  • Jennifer A.02-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Roland Y.01-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • James C.01-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Work done in a timely manner and wonderful customer service representative,

  • Charles F.01-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Paula M.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    The service advisor was friendly and welcoming.

  • Edward S.01-29-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

  • Betsy A.01-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Joy R.01-27-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    My new Volkswagen Taos is beautiful. My test drive experience was wonderful. Adam was very knowledgeable and made my buying a new car very comfortable.

  • Michael F.01-27-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    Work was done correctly Good customer service Price for a battery replacement was ridiculously high