Average Score (279 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

279 Ratings

4.9 Average

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  • Irene B.12-08-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Anthony D.12-06-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    The service people at Tracy are always on top of things

  • Phillip M.12-04-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Our sales person made the entire process easy and was very accommodating as we live on Nantucket!!

  • Jessica D.12-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everything was perfect!

  • Nadine K.11-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Easy to schedule service!

  • Michael M.11-30-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Very organized service department and they were transparent with everything going on with my car. They let me know the cost of any repair before moving forward with it. Had a loner car ready to go when I pulled in, which helped me out a lot. Thank you!

  • Robert L.11-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Friendly service and kept me informed

  • Thomas W.11-30-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Tracy has always done a good job on my service needs

  • Richard O.11-30-2024

    TYPE:ServiceMODEL:PassatYEAR:2019

    Very professional,

  • Antonia K.11-30-2024

    TYPE:ServiceMODEL:TaosYEAR:2022