Average Score (287 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

287 Ratings

4.9 Average

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  • Michael H.10-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Peter G.10-01-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Easy to arrange service and it was completed as scheduled.

  • Jonathan F.10-01-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The service department is always great to work with

  • Margaret M.09-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Five stars. Christine bender backwards to make sure that everything is done and answered all my questions

  • John C.09-26-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Melissa S.09-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    Excellent customer service, especially in communication regarding the appointment, explaining what was found and providing photos and videos as needed.

  • Timothy R.09-21-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Super professional service team-love working with Christine. She is smart, accurate and a great rep for Tracy.