TYPE:ServiceMODEL:AtlasYEAR:2023
Customer service is always great. Everyone is very friendly and checks-in to see if you need anything. You get updated during your time (if you are waiting).
Average Score (279 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2024
The team at Tracy got everything done right and on-time. That included a last-minute ask for a repair that required a part. The service advisor communicated throughout the process.
TYPE:ServiceMODEL:AtlasYEAR:2025
Christine and Devin are the best! They’re so nice and they keep updated as to what’s going on the whole time!
TYPE:ServiceMODEL:BeetleYEAR:2018
I chose this rating because Christine in the Serve Department is the kindest, patient, and understanding person. There are very few people like her in this world.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
I can't add anything, the process was efficient and smooth. To a person at this dealership, I have had nothing but friendly, professional support and service.
TYPE:SalesMODEL:TaosYEAR:2025
Nate and the team are awesome. Really worked hard to make this deal happen
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2021
The Service team is the absolute best!!! There is a reason why our family returns to Tracy VW year after year!!!