Average Score (279 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

279 Ratings

4.9 Average

Models
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  • Lewis S.08-18-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    Always good courteous service!

  • Whitney M.08-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Christine was excellent to work with, and made the process smooth by her clear communication and handling of our car's needs.

  • Tracy G.08-15-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Everyone at Tracy VW was excellent. They worked tirelessly to get us into a new vehicle ASAP.

  • David G.08-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service Very personable! Men feel like we were part of the family

  • Donna T.08-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Despite 3 changes in appt(life🤦‍♀️) Easy to change on line or phone Helpful smiling faces at service. Transportation by the ever pleasant Julio, and service completed easily.

  • Sahag J.08-14-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Robert P.08-14-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Eric B.08-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Always excellent, friendly service.

  • Donald F.08-11-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Interactions with the staff were very helpful for my decision making process.

  • Joy B.08-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025